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The Apple Watch Series 3 may not be the latest model, but the price is just right for those who don't want to spend more than $200 on a smartwatch.

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When I attempted to directly contact this local office manager in order to determine the exact equipment model to purchase, I left three voicemails, none of which were returned. I exchanged an email with someone at ADT corporate, presumably about the frustrating situation, but when I inquired about HOW to get the local office manager to call me back, she also stopped responding I tried sending the email twice. When I tried calling the customer service supervisor who originally gave me a statement credit and advised me about the local office manager’s recommendation, that call also went unreturned. At the end of the day, I believe that ADT wants to provide a good product and customer service, however, communication system is disjointed, broken and ineffective. The most disappointing thing is the fact that three different parties in different parts of their organization have gone completely cold in response to my attempts to determine how to fix my problem. I can only assume that they are completely incapable of addressing situations that are outside of the norm, especially when the issue is something that they should have informed me about before the equipment was installed.

 

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18141 0, ROC License No. 310876; Arkansas, LLC License No. E 2014 0026/CMPY. 0002278; California, LLC Alarm License 7196 and Contractor's License 992992; Connecticut, LLC License N/A; Florida, LLC License No. EF20001232; Georgia, LLC License: Bryan David Melancon LVU406595; Idaho, LLC 024933; Iowa, LLC License C121646 and AC268; Louisiana, LLC License F 2006; Nebraska, LLC License 26512; Nevada, LLC dba Cox Homelife License 78331; Ohio, LLC License 53 18 1671; Oklahoma, LLC License 2002; Rhode Island, LLC License 9314; Kansas, LLC Topeka License No. 109 and Wichita License No. 2015 36492; and, Virginia, , LLC DCJS License 11 7776; DPOR License 2705164725. Homelife Security and Automation $44. 99/mo. offer includes new Cox Homelife Security and Automation service plan for residential customers with new or current subscription to one or more of Cox video, Internet and/or phone service in select Cox service areas.